OUR COMMITMENT TO PRIVACY
Following the posting of such changes, your continued use our Green Earth retail stores and/or the www.greenearthstores.com website will constitute your acceptance of these changes and you will be bound by such changes. If you do not continue to visit the Green Earth retail stores or use the www.greenearthstores.com website following a change to our Policy but take no other action with respect to your personal information, our use of that information will remain subject to our Policy as it was in effect prior to the change. You are responsible for regularly reviewing this Policy and any changes thereto.
- What kind of information does Green Earth collect?
- For what purposes does Green Earth collect my information?
- Does Green Earth share my information with third parties?
- How can I exercise my choices about receiving promotional communications?
- How can I access or change my personal information, withdraw my consent, or make inquiries or complaints in relation to this Policy and Green Earth's privacy practices?
- How long is personal information retained?
- How is personal information secured?
We may collect personal information from you when you save or otherwise provide your personal information to us, such as by shopping in our stores, setting up a user account and password, logging in as a registered user of www.greenearthstores.com, searching for a product, making an order for a product, providing information in your account (and you might have more than one, if you've used more than one e-mail address when shopping with us), communicating with us by phone, e-mail, or otherwise or if you complete an entry form to participate in a contest, promotion or survey, whether online or at one of our retail stores. As a result of these actions, you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), credit card information, names of people to whom purchases have been shipped, including address and telephone numbers, product interest information and financial information and in certain circumstances, your opinions and individual preferences.
Green Earth may use your personal information to (i) process your order and to answer questions about the status of your order; (ii) send you or your friends, relatives or associates, products that you have ordered; (iii) maintain contact with you and provide you with ongoing personalized service; (iv) communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and special offers; (v) help us learn more about your shopping preferences; and (vi) conduct marketing and performance research, to assist us in measuring our customer service, benchmarking our performance and to help us improve our shopping experiences and product offerings. As provided below, you may always choose not to receive promotional materials or marketing information.
We do not sell or rent your personal information to non-affiliated third parties except as permitted by law. However, in the event of a sale of all or substantially all of our business or another similar transaction, we may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the purposes of evaluating the proposed transaction or operating and managing the affairs of the acquired business, or for other purposes identified in this Policy.
We may transfer personal information to non-affiliated third parties for processing pursuant to agreements that prohibit the third parties from using or disclosing the personal information other than for the purpose of processing and which impose security safeguards appropriate to the sensitivity of the information.
We reserve the right to disclose your personal information as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Green Earth.
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, please let us know by calling us at 1-519-668-2188 or writing us at Green Earth Customer Service, 75 Midpark Crescent, London, On Canada, N6N 1A9. Please be sure to include your full name and address and the e-mail address you used when you registered with or made a purchase from us. It may take up to 2 weeks to process your postal mail request, during which period you may continue to receive communications from Green Earth.
We may use "cookies" to track your preferences and activities on the www.greenearthstores.com website. Cookies are small data files transferred to your computer's hard-drive by a website. They keep a record of your preferences making your subsequent visits to the site more efficient. "Cookies" may store a variety of information, including, the number of times that you access a site, registration information and the number of times that you view a particular page or other item on the site. The use of "cookies" is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept "cookies", but they can be easily modified to block "cookies"; see your browser's help files for details on how to block "cookies", how to know when you have received "cookies" and how to disable "cookies" completely. You should note, however, that without "cookies", some of the website's functions will not be available, and the user will lose some of the benefits of the site.
HOW CAN I ACCESS OR CHANGE MY PERSONAL INFORMATION OR WITHDRAW MY CONSENT, OR MAKE INQUIRIES OR COMPLAINTS IN RELATION TO THIS POLICY AND GREEN EARTH's PRIVACY PRACTICES?
GREEN EARTH will ensure that the personal information it collects is as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used. You are entitled to request access to and correction of your personal information collected by us. In order to make such a request, or if you have any questions or to make any complaint in relation to this Policy and Green Earth's privacy practices, please contact our privacy officer by writing to:
Privacy OfficerIf you have consented to the collection, use and/or disclosure of personal information as identified herein, please note that you can also withdraw your consent at any time by communicating with our privacy officer as provided above.
Green Earth Stores
75 Midpark Crescent
We will keep your personal information only as long as is reasonably necessary for the purposes described in this Policy or such longer period as may be required by applicable law.
We have adopted appropriate measures to ensure the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. Furthermore, each and every Green Earth employee must abide by this Policy.
Last update: August 20, 2009